Application Delivery Policy for Shortify.ing

 Effective Date: 01-Jan-2024

Welcome to Shortify.ing, a Salesforce Application developed and owned by CustomerFoster Solutions Private Limited ("we," "us," or "our"). This Application Delivery Policy outlines the procedures and terms related to the delivery of Shortify.ing via Salesforce AppExchange.

1. Delivery Methods

1.1 Direct Download: After completing all required formalities, clients may have the option to directly download the Shortify.ing application. This download link will be provided upon successful completion of the necessary subscription and payment processes.

1.2 AppExchange Download: Alternatively, clients may receive a link to download Shortify.ing through Salesforce AppExchange. Clicking on the provided link will redirect clients to the AppExchange platform for download.

2. Application Upgrades

2.1 Upgrades via AppExchange: All application upgrades will be conducted through Salesforce AppExchange. Clients will be notified of available upgrades, and they are responsible for initiating the upgrade process through the AppExchange platform.

3. Subscription Plan Changes

3.1 Change in Subscription Plan: Clients seeking to change their subscription plan must complete all required payments and formalities. Upon successful completion, our team will manage the change in the subscription plan.

3.2 Separate Delivery: Changes in the subscription plan will be managed separately by our team. Clients will be notified of the changes and provided with any necessary instructions or materials related to the updated subscription plan.

4. Client Responsibilities

4.1 Accurate Information: Clients are responsible for providing accurate and up-to-date information during the subscription and payment processes to ensure a smooth application delivery and subscription management experience.

4.2 AppExchange Terms: Clients must adhere to Salesforce AppExchange terms and conditions during the download and upgrade processes.

5. Contact Us

If you have any questions or concerns about our Application Delivery Policy, please contact us at support@shortify.ing.